Terms of Service
Terms of Service
Last updated: July 18, 2026
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This is a starting draft, not a finished legal document. Have an attorney review it before publishing — especially sections 6 (fees), 9 (third-party content), 11 (liability), and 14 (governing law), which depend on decisions you haven't made yet or on your state of incorporation.
1. Acceptance of terms
These Terms of Service ("Terms") govern your access to and use of Ascentry Learning's website and platform (the "Service"), operated by Ascentry Learning LLC ("Ascentry," "we," "us"). By creating an account or using the Service, you agree to these Terms on behalf of yourself and, if applicable, the business you represent ("Customer," "you"). If you don't agree, don't use the Service.
2. The service
Ascentry provides software that lets businesses build or import training courses, assign them to employees, and track completion.
3. Accounts
You need an account to use most of the Service. You agree to provide accurate information, keep your login credentials secure, and are responsible for activity that happens under your account. Tell us right away if you suspect unauthorized use.
4. Your content & course materials
"Customer Content" means the courses, materials, videos, quizzes, and other content you or your team upload or create using the Service. As between you and Ascentry, you own your Customer Content. You grant us a license to host, store, transmit, and display it solely to provide the Service to you.
You're responsible for making sure you have the rights to any content you upload, and that it doesn't infringe anyone else's rights or violate the law.
5. Learner data & your responsibilities
If you assign training to your employees ("Learners"), you're providing us with their personal data — names, emails, and completion records — so we can deliver the Service on your behalf. In that relationship, you act as the data controller and Ascentry acts as a data processor / service provider, as described in our Privacy Policy.
You're responsible for having the legal right to share your Learners' data with us — including giving any required notice to your employees — and for how you use the records the Service generates.
6. Fees & payment
Fees for the Service are [described on our pricing page / quoted directly to you] and are billed annually in advance. Fees are non-refundable except as required by law or as we otherwise agree in writing. We may change our fees with 30 days' notice; continued use after that notice takes effect means you accept the new fees.
7. Acceptable use
You agree not to:
Use the Service for anything unlawful, or to store or transmit content that's infringing, defamatory, or discriminatory
Attempt to gain unauthorized access to the Service, other accounts, or our systems
Reverse-engineer, decompile, or attempt to extract the source code of the Service
Interfere with or disrupt the integrity or performance of the Service
Resell or provide the Service to third parties outside your own organization without our consent
8. Our intellectual property
Ascentry owns the Service itself — the software, design, templates, and branding — apart from your Customer Content. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. Nothing in these Terms transfers any of our intellectual property to you.
9. Third-party & marketplace content
[If Ascentry offers pre-built or professionally-made courses, describe here: who owns that content, what license the Customer receives to use it, how course creators are compensated, and what happens to Customer access if a course is removed from the library.]
10. Disclaimer of warranties
The Service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee the Service will be uninterrupted, error-free, or completely secure.
11. Limitation of liability
To the fullest extent permitted by law, Ascentry won't be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim arose.
12. Indemnification
You agree to defend and indemnify Ascentry against claims arising from your Customer Content, your violation of these Terms, or your violation of any law or third-party right.
13. Term & termination
These Terms remain in effect while you use the Service. You may cancel your account at any time by contacting us. We may suspend or terminate your access if you materially breach these Terms and don't correct it after notice. On termination, your right to use the Service ends; we'll make your Customer Content available for export for 30 days unless you request otherwise.
14. Governing law & disputes
These Terms are governed by the laws of the State of West Virginia, without regard to conflict-of-law principles.
15. Changes to these terms
We may update these Terms from time to time. If we make material changes, we'll update the "last updated" date above and, where appropriate, notify you directly. Continued use of the Service after changes take effect means you accept the updated Terms.
16. Contact us
Questions about these Terms can be sent to:
Ascentry Learning LLC
hello@ascentrylearning.com